Vizrt PTUFCP - ProTek Ultra for Flex Control Panel

Protect your Flex Control Panel, extend your warranty, and add services to help you get up and running again with this NewTek ProTek 1-Year Ultra Coverage Plan. This 1-year service plan provides chat and email support 24 hours a day, five days a week, plus remote hardware diagnostics and priority hardware repair. The service plan also provides a priority queue for support inquiries and one hour of phone support, available 24/7. As a bonus, you can also enjoy a 75% discount on NewTek University classes to expand your knowledge.

Features at a Glance

Receive assistance with initial system setup via email

Priority hardware repair

Global support via chat, simply provide the product name, serial number, and ProTek ID number

Remote diagnostic session from a ProTek technician to troubleshoot issues

Upgrade or downgrade your services during the life of your Flex Control Panel

Access global support via telephone 24/7

Expedited 4-hour service resolution goal

Receive factory-recondition replacement products when applicable