For professionals and enthusiasts alike.
1 Year Enhanced Warranty Infinity 3000 Series Endpoint
2 years PrimeSupportElite extension. Standard helpdesk hours (Mon-Fri 9:00-18:00 CET). Advanced replacement by a new unit in case of product fault. Logistics included. For RM 500 Range.
1 Year Elite Service AVX4016 AVX4024 AVX4016 VX4024IP AVX5016IP
2 Year Prime Support Extension for HD Camera
1 year PrimeSupportElite extension. Standard helpdesk hours (Mon-Fri 9:00-18:00 CET). Replacement unit in case of product fault. Logistics included. For DWR receivers.
3 years Service Pack for LMP DataBox 280
2 year PrimeSupportPro extension. Standard (Mon-Fri, 9:00-18:00 CET) multilingual helpdesk hours and standard repair with all logistics covered. Software upgrades are not included. Suitable for Reference AV & Reference BC Live Products.
Epiphan's 3-Year Support Plan extends the standard one-year warranty on your Epiphan AV.io 4K to a full three years. The plan includes phone support for the three-year period, firmware upgrades, and advanced product replacement.
AV.io SDI+ - 3yr SupportPlan
1 Year Enhanced Warranty XD522
1 Year Enhanced Warranty XD641x-DP, XD642x-DP, XD614x-DP and XD612x-DP
3-Year Prime Support Pro Extension, including Helpdesk access Mon-Fri 9-18:00 CET, standard repair (average 14 days) with logistics covered. For models: PVM-A & LMD-A series, LMD-941W.
1 Year Elite Service AV8PRO-DVI, CCS-PRO8
1 Year Enhanced Warranty XD150FX
AV.io HD+ - 3yr SupportPlan+
1 Year Extension Repair
The ProTek Prime coverage plan includes one year of coverage to your Tricaster TC Mini CS, providing you with 24/7 access to expert global support via chat or email.
Warranty extension for one year. (available year 3 to 5 maximum)
3 years of PrimeSupportElite. Assistance Mon-Fri, 9 am-6 pm (CET). Standard repair, logistics included. If the repair exceeds the estimated time, a loan unit can be provided. Software update excluded (except bug). For SE series projectors.
1 Year Enhanced Warranty AVX4016 AVX4024 AVX4016 VX4024IP AVX5016IP
1 year PrimeSupportElite extension. Standard helpdesk hours (Mon-Fri 9:00-18:00 CET). Advanced replacement by a new unit in case of product fault. Logistics included. For BRC 800 Range.
3 years PrimeSupportElite extension. Standard helpdesk hours (Mon-Fri 9:00-18:00 CET). Replacement unit in case of product fault. Logistics included. For DWT/DWM transmitters.
1 Year Enhanced Warranty REDPSU All Variants
1yr Extension LMD-3251MT
1 Year Enhanced Warranty AV8PRO-DVI CCS-PRO8
1 Year Enhanced Warranty X-DVIPRO-MS2, X-USBPRO-MS2
AV.io HD+ - 3yr SupportPlan
3 years Service Pack LMP Dataflex 200 warranty extension to 3 years
4 year Prime Support Service for 1 device on TEOS manager server
1 Year Enhanced Warranty Infinity Endpoint
Paperless 1 Year PrimeSupportPro extension. Includes standard helpdesk hours (9:00-18:00 CET Mon-Fri) and Standard Repair with all logistics covered. Covers PXW-Z150 Camcorders.
ProTek Prime for Viz Connect Audio
1 year PrimeSupportElite extension. Standard helpdesk hours (Mon-Fri 9:00-18:00 CET). Advanced replacement by a new unit in case of product fault. Logistics included. For RM 500 Range.
1 Year Elite Service AV4PRO-Dual AV4PRO-MS-Triple AV4PRO-MS-Quad
Paperless 1-Year PrimeSupportPro Extension, including Helpdesk access Mon-Fri 9-18:00 CET, standard repair (average 14 days) with logistics covered. For models: PVM-A & LMD-A series, LMD-941W.
1 year PrimeSupportElite extension. Standard helpdesk hours (Mon-Fri 9:00-18:00 CET). Replacement unit in case of product fault. Logistics included. For DWT/DWM transmitters.
1-Year PrimeSupportPro Extension, including Helpdesk access Mon-Fri 9-18:00 CET, standard repair (average 14 days) with logistics covered. For models: PVM-A & LMD-A series, LMD-941W.
1 Year Prime Support Extension for HD Camera
Prolonged 3 years of PrimeSupportPro service. Assistance available Mon-Fri, 09h-18h (CET). Replacing the lamp in the event of a fault. For D series projectors.
Paperless 1-Year PrimeSupportPro Extension, including Helpdesk access Mon-Fri 9-18:00 CET, standard repair (average 14 days) with logistics covered. For models: LMD-B, LMD-W series.
MagicINFO Maintenance (per player along with the QTY of BW-MIP70PA)
1 Year Extension Repair
3-Year Prime Support Pro Extension, including Helpdesk access Mon-Fri 9-18:00 CET, standard repair (average 14 days) with logistics covered. For models: LMD-B, LMD-W series.
2-year extension of Prime Support Pro - Total 5 years. Assistance available Mon-Fri 09: 00-18: 00 CET and standard repair service. Logistics included. Software update (excluding bug fixes) and lamp excluded. For SE series projectors.
2 years Prime Support Pro extension - Total 5 Years. Standard helpdesk hours (Mon-Fri 9:00-18:00 CET). Advanced replacement by a new unit in case of product fault. Logistics included. For FW-65BZ35F
1 Year Enhanced Warranty ALIF CAM Transmitter
1 Year Enhanced Warranty AV4PRO-Dual AV4PRO-MS-Triple AV4PRO-MS-Quad
1 Year Enhanced Warranty X-DVIPRO, XDVIPRO DL, X-USBPRO
2 years PrimeSupportElite extension. Standard helpdesk hours (Mon-Fri 9:00-18:00 CET). Advanced replacement by a new unit in case of product fault. Logistics included. For RM 10 Range.
1 Year Elite Service AL-IPEPS, AL-IPEPS-DA, IPEPS-PLUS, ALD-IPEPS
1 Year Enhanced Warranty for Digital AV 1-4 Transmitter
2 year Prime Support Service for 1 device on TEOS manager server
1 Year Elite Service AVX1008, AVX1016, AVX1008IP, AVX1016IP
1 Year Enhanced Warranty XD150, XDIP, XDIP-POE
2Yr Ext. Total 5Yr SD Camera PSP
1 Year Enhanced Warranty AL-IPEPS, AL-IPEPS-DA, IPEPS-PLUS, ALD-IPEPS
1 Year Swap Extension for UBP-X1000ES (Advanced Exchange by a new model).
1 Year Enhanced Warranty X50 X50-MS2
1 Year Enhanced Warranty AVX1008 AVX1016 AVX1008IP AVX1016IP
1 Year Elite Service AV4PRO-DVI, AV4PRO-VGA, AV4PRO-DP, CCS-PRO4, CS83007
Prolonged 2 years or 2000 hours of PrimeSupportPro service - a total of 3 years or 3000h. Assistance available Mon-Fri, 09h-18h (CET). Replacing the lamp in the event of a fault. For FC series projectors.
Paperless 3-Year PrimeSupportPro Extension, including Helpdesk access Mon-Fri 9-18:00 CET, standard repair (average 14 days) with logistics covered. For models: LMD-B, LMD-W series.
1-Year Prime Support Pro Extension, including Helpdesk access Mon-Fri 9-18:00 CET, standard repair (average 14 days) with logistics covered. For models: LMD-B, LMD-W series.
1 year Enhanced Warranty C-USB Lan Endpoint
1 Year Enhanced Warranty AV4PRO-VGA AV4PRO-DVI AV4PRO-DP CCS-PRO4
Prolonged 2 years or 2000 hours of PrimeSupportPro service - a total of 3 years or 3000h. Assistance available Mon-Fri, 09h-18h (CET). Replacing the lamp in the event of a fault. For D series projectors.
Prolonged 1 year of PrimeSupportPro service. Assistance available Mon-Fri, 09h-18h (CET). Replacing the lamp in the event of a fault. For D series projectors.
1 year Prime Support Service for 1 device on TEOS manager server
1 Year Prime Support Extension for SD Camera
1 Year Enhanced Warranty X100 X200 All Variants
1 Year Enhanced Warranty for Digital AV Receiver / Transmitter